Terms and Conditions

The terms for using the TravelSwallow web app — subject matter, Free tier, liability, and more.

1. Provider

The provider and contractual partner for the use of TravelSwallow is:

2. Scope

These Terms and Conditions (T&C) apply to the use of the TravelSwallow web application and the associated services. By registering or using the application, you accept these T&C in the version valid at the time of use. Deviating terms of the user do not become part of the contract unless we expressly agree to them in writing.

3. Subject matter of the contract

The subject of the contract is the time-limited online use of the TravelSwallow web app to create, store and share travel plans. The specific scope of functions results from the respective product and documentation pages in their current version. TravelSwallow is open-source software licensed under AGPL-3.0; self-hosting is possible subject to the terms of this license.

4. Registration, account & access

Certain features (e.g. publishing plans) require a user account. You are obliged to provide truthful information when registering, to keep your access credentials secret and to notify us of any misuse without delay. You are responsible for all activities carried out via your account.

5. Scope of services & plans

TravelSwallow is offered in a free free tier and in paid plans:

• Free tier (free of charge): creation of one travel plan as well as two AI generations per plan, which are paid for by us via our AI provider.
• Plus and Pro (paid): expanded quotas, in particular more travel plans and more AI generations. The specific scope of the individual plans results from the pricing page in its respective current version.
• “+5 plans” add-on (paid, monthly): increases the plan quota by five additional plans for the duration of the subscription.
• One-time AI-generation packages (paid): packages with additional AI generations (5, 25 or 100) purchased on a one-time basis.
• Your own AI key (BYOK): Optionally, you can store your own API key and perform AI generations via your own provider access.

We reserve the right to adjust the scope of functions of the free tier. In the free tier, automatic billing does not take place.

6. Prices

All prices are in euros and include statutory VAT. The respective applicable specific prices for plans, add-on and packages are stated on the pricing page.

7. Conclusion of contract & payment

A paid order is concluded when you complete the ordering process via the correspondingly labelled button — for subscriptions “Subscribe (paid)”, for one-time packages “Buy” (button solution pursuant to § 8(2) FAGG). By clicking this button, you confirm that the order entails a payment obligation. Payment is processed via the payment service provider Stripe; details on the data processing can be found in our Privacy Policy.

8. Term & termination of subscriptions

The general user relationship runs for an indefinite period; you can delete your account yourself at any time in the settings. For paid subscriptions (Plus/Pro plans and the “+5 plans” add-on) the following applies:

• You select a monthly or annual billing period.
• The subscription renews automatically for the selected period unless you cancel before the end of the current period.
• You can cancel your subscription at any time effective at the end of the current period via the customer portal (Stripe); you can end the add-on in the same way.

We may terminate the user relationship with reasonable notice; the right to extraordinary termination for good cause remains unaffected.

9. One-time AI-generation packages

AI-generation packages (5, 25 or 100 generations) are acquired through a one-time payment and do not constitute a subscription. The acquired generations do not expire (no expiry date) and are credited to your quota.

10. Right of use

For the duration of the contract, we grant you a simple, non-transferable and non-sublicensable right to use the web app as intended. Insofar as you operate open-source components yourself, the terms of the AGPL-3.0 apply in addition.

11. User content & responsibility

You are solely responsible for the content you create (travel plans, uploaded PDFs and other data). You warrant that your content is lawful and does not infringe any third-party rights (e.g. copyright, trademark or personality rights). You indemnify us against third-party claims asserted against us due to a culpable breach of these obligations.

12. Data backup, export & deletion

You are responsible for backing up your content yourself. You can export your data within the framework of the functions offered. When you delete your account, your data is deleted (cf. Privacy Policy); recovery is not possible thereafter.

13. Availability & changes

We strive for high availability but, without a separate Service Level Agreement (SLA), assume no guarantee of any particular availability. Maintenance work, further development or disruptions may lead to temporary restrictions. We reserve the right to make changes to the scope of services and to the third-party providers used (e.g. AI providers), insofar as this is reasonable for you; your contractual rights remain unaffected.

14. Third-party providers, APIs & AI content

TravelSwallow integrates third-party services or enables their use, in particular AI providers (Anthropic, OpenAI, Google) and Open-Meteo for weather data. The terms of the respective providers apply to these services. AI-generated travel plans are non-binding suggestions and do not constitute binding travel advice. AI-generated results may be incorrect, incomplete or inappropriate (output “without warranty”); you are obliged to review them on your own responsibility before relying on them.

15. Affiliate links & advertising

Travel plans may contain booking or ticket links to third-party providers (e.g. GetYourGuide, Tiqets). These are affiliate links labelled as “advertisement” (“Anzeige”). If you book something via such a link, we may receive a commission from the respective partner; this entails no extra cost for you. The contractual partner for a booking concluded via such a link is exclusively the respective third-party provider; we are not responsible for their services and terms.

16. Support

We provide support on a best-effort basis, in particular by e-mail to hello@webhoch.com. Without a separate agreement, there is no entitlement to support within specific response times.

17. Warranty

The statutory warranty provisions apply. For paid digital services, the provisions of the Consumer Warranty Act (VGG) apply in particular; for a service provided free of charge, the warranty is governed by the applicable statutory special rules. Mandatory consumer rights remain unaffected.

18. Liability

We are liable without limitation in cases of intent and gross negligence, as well as for injury to life, body and health. In the event of slightly negligent breach of essential contractual obligations, liability is limited to the foreseeable damage typical for the contract. Any further liability is excluded. Mandatory statutory liability provisions, in particular under the Product Liability Act, as well as mandatory consumer rights, remain unaffected.

19. Suspension & misuse

We are entitled to remove content or to block access temporarily or permanently if there is a concrete suspicion of a breach of these T&C, of applicable law or of third-party rights, or if the security of the service is at risk. In doing so, we take your legitimate interests into account.

20. Data protection

Information on the processing of personal data can be found in our Privacy Policy.

21. Consumers & withdrawal

If you are a consumer within the meaning of the Austrian Consumer Protection Act (KSchG), the statutory consumer rights apply. Regarding the right of withdrawal, please refer to our Right of Withdrawal.

22. Choice of law & place of jurisdiction

Austrian law applies, excluding the UN Convention on Contracts for the International Sale of Goods. Mandatory consumer protection provisions of the state in which the consumer has their habitual residence remain unaffected. For entrepreneurs, the place of jurisdiction is the provider’s registered office, insofar as legally permissible.

23. Severability clause

Should individual provisions of these T&C be or become invalid or unenforceable, the validity of the remaining provisions shall remain unaffected. The statutory provision shall apply in place of the invalid provision. Towards consumers, this clause applies only insofar as it does not deviate from mandatory law to their detriment.